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Troubleshooting |
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What should I
pay attention to when using IRTOUCH
touchscreen?
1. Many IRTOUCH infrared
touchscreens have embedded touch glass. Please handle
with care.
2. Do not unplug or pull the connector
frequently when the touchscreen is operating.
3. Please clean the touchscreen
and the monitor surface with caution before installation
.
If the touchscreen
does not respond to double click very well, what should
I do?
1. Open control panel program and
reduce the sensitivity value. Lower sensitivity value
leads to more sensitive response to double click.
2.
Lower the double click speed of mouse setting in control
panel of your system. If the speed is too fast, the
computer can consider double click as two single
clicks.
If
IRTOUCH touchscreen does not respond
when I touch, what should I do?
1. Check
the cable and connector, make sure they are connected
properly and firmly.
2. Uninstall and reinstall the driver,
please download the latest driver from our website.
3. If problems still persist, please call
IRTOUCH support team.
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